Frequently Asked Questions
How does the Buy a $25 gift card and get a $5 Bonus Card promotion work?
You must purchase a specially marked $25 Holiday gift card in order to receive the
free $5 bonus card. The $5 bonus card is a promotional card, not a gift card. The
$5 bonus card is valid at participating Einstein Bros Bagels ® or Noah's New York
Bagels ® locations only from January 1, 2016 through February 29, 2016. The $5 bonus
card expires on February 29, 2016, any unused amount is forfeited and is not redeemable
for cash or credit. The $5 bonus card cannot be combined with any other offer, coupon
or promotion, and is not reloadable. The Buy a $25 gift card and get a $5 bonus
card is available for purchase online and in-store between November 11 and December
31, 2015 while supplies last. The $5 bonus cards are subject to the terms and conditions
listed on the back of the card.
Where can I use my Einstein Bros. Bagels or Noah's Bagels gift card?
Your gift card may be used to purchase food, beverages, and merchandise at participating
Einstein Bros. or Noah's locations.
In what amounts are Einstein Bros. Bagels or Noah's Bagels gift cards available?
Einstein Bros. Bagels and Noah's Bagels gift cards are available online in $5 increments
between $5 and $50, as well as $75 and $100. Cards are available in stores for any
denomination up to $500.
What happens if my Einstein Bros. Bagels or Noah's Bagels gift card is lost or stolen?
The value of your Einstein Bros. Bagels and Noah's Bagels gift card will not be
replaced if the card is lost, stolen, destroyed, altered, or used without your permission.
Do Einstein Bros. Bagels or Noah's Bagels gift cards expire?
No, the funds on your Einstein Bros. Bagels and Noah's Bagels gift cards do not
Does Einstein Noah Restaurant Group charge a monthly service fee for unused balances?
No, fees will not be charged for unused balances.
How can I check my gift card balance?
You may visit our website or call 877-233-6761.
What are my shipping options?
Card orders under $100 and under 4 cards may be shipped using the US Postal Service
or Federal Express. Card orders over $100 or over 4 cards may only be shipped using
If I order a gift card will it ship the same day?
All orders placed before 2 p.m. EST will be shipped the same day.
Do you deliver on Saturday or Sunday?
Unfortunately, no, at this time we do not offer Saturday or Sunday delivery.
Can you deliver to a PO Box?
If you require delivery to a PO Box, please use USPS as your shipping method.
What if I order a gift card online and I never receive it?
Please contact us at 877-233-6761.
Will I get confirmation of my order?
Yes, you will receive an email once your order is placed confirming your order,
as well as a second email when the card is shipped, with tracking information if
How can I track my order?
Orders shipped via Federal Express can be tracked on www.FedEx.com using the tracking number sent to you in your
shipping confirmation email.
Who can I contact if I have questions about my gift card order?
Please contact us at 877-233-6761.
Can I reload my gift card once the balance is depleted?
Yes, you may bring your card into any Einstein Bros. Bagels or Noah's Bagels participating
location or visit us at our website to load your card again.
How quickly is my card reloaded if I complete the reload online?
Your card will be reloaded within 72 hours.
Can Einstein Bros or Noah's Gift Cards be redeemed at all locations?
Unfortunately airport, hotel and college campus stores are licensed locations and
do not accept gift cards at this time. We are working towards a solution but until
then we apologize for any inconvenience.
Can I get a refund on my gift card?
Please call 877-233-6761 to obtain refunds for gift cards purchased online.
Unfortunately, we cannot offer refunds on gift cards purchased in-store at this